Helabets FAQ — all your questions answered in one place

Beyond cricket, helabets offers betting on football, tennis, basketball, kabaddi, volleyball, hockey, and 20+ other sports. The process is straightforward:

• Log in to Your Account
• Select "Football" or your preferred sport from the top menu or the sports list on the left
• View a list of live matches and upcoming events
• Click on a match to view the odds and add your selection to the bet slip
• Enter your stake (minimum ৳50) and confirm

Premier League, La Liga, Bundesliga, Bangladesh Premier League — all major football tournaments are available on helabets. Exchange betting, handicap, over/under, and all major betting markets are covered.

Forgot your password? No need to worry — recovery via mobile number is quick and easy. Here are the steps:

• Step 1: Log In Go to the login page and click the "Forgot Password?" link.
• Step 2: Enter your registered mobile number and tap the "Send OTP" button.
• Step 3: A 6-digit OTP will be sent to you via SMS within 30 seconds.
• Step 4: Use the code to set a new password.

The whole process typically takes 2–3 minutes. If you don't receive the OTP, check your spam folder or tap "Resend". If your mobile number has changed, please contact support.

Yes, helabets lets you view your full betting history and financial transaction records. Here's how:

• Log in to Your Account
• Click the profile icon in the top right corner
• Go to the "My Account" section
• The "Betting History" tab shows the date, stake, result, and odds for each bet
• The "Transaction History" tab shows full details of all deposits and withdrawals

Filter by date range, sport type, or transaction type to find specific records. The last 90 days of data is shown by default; for older data, please contact support.

Helabets is built primarily for Bangladeshi users, so Bengali is the main and most complete interface. That said, the site is also fully accessible in English.

To change the language:

• Look for the language selector (flag icon or "BN/EN") in the top right or bottom of any page
• Click to select your preferred language
• Changes take effect immediately — no page reload required

If you change the language while logged in, your preference is saved to your profile and will apply automatically on your next visit.

Helabets' Live Betting section gives you real-time score updates as the action unfolds. Key moments — goals, wickets, cards — are all reflected instantly.

How to view live scores:

• Go to the "Live Betting" or "In-Play" section from the menu
• Click on your preferred match from the active matches list
• Match visualizations and a real-time scoreboard are available

Live video streaming is available for selected matches — an active account balance is required to access it. Sports Events The page also shows the schedule for upcoming matches.

Yes! helabets offers a real Live Casino experience with human dealers. Watch real dealers deal cards or spin the roulette wheel live via HD video stream.

What you get with the helabets Live Casino:

• Live Blackjack: Place bets from as little as ৳100
• Live Baccarat: The Most Popular Casino Games in Bangladesh
• Live Roulette: Both European and American versions available
• Live Andar-Bahar & Teen Patti: South Asia's Favourite Games

To get started: Log in → select "Casino" from the menu → go to the "Live Casino" tab → enter your preferred table. You can also chat with the dealer directly via the table chat feature.